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Are you a Michigan customer?
Are you a Michigan Customer?

Payment Assistance

We Are Here to Help

We know that some of our customers may need assistance paying their bill. And we’re here to help. We have a variety of payment options to help you when you need it most. I&M also works with many organizations that can help you find local and federal assistance. Contact your local agency, visit or call 211 for more information about utility, housing, healthcare and many other types of assistance.

Local & Federal Assistance Agencies

  • > Our Counties > Choose your county to see what services are available. Look for EAP or Energy Assistance
  • Counties: Adams, Blackford, Huntington, Jay, Randolph, Wells

Explore More Ways to Save

Online Energy Checkup

Take the Online Energy Checkup and get FREE energy-saving products.

HVAC Instant Discounts

Enjoy lower prices on premium equipment with instant discounts/rebates through participating distributors and contractors.