Power Rewards: iControl

• I&M residential customer.
• Live in the home and be the account holder.
• Have a Smart Meter.
• Opt-in to text alerts and keep a current email and phone number on file.

We’ll send you a text prior to a Peak Energy Use Event to let you know when the event will start and stop. We will also post a “Peak Energy Event” Alert on our website.

Events typically occur on especially hot and humid days. They are held weekdays from May through September and typically last 2-3 hours, but will not last longer than 6 hours. There is a maximum of 15 events per summer.

To find more ways to save energy, see our collection of energy-saving tips.

You can earn $1 for every kilowatt hour (kWh) you reduce below your baseline during the Peak Energy Use Event. While we can’t guarantee savings, you may earn an average of $1 to $2 per event.

How much you earn is determined by your participation effort. The more aggressive you are about lowering your energy use (turning off appliances, adjusting your thermostat, etc.), the more you will save.

Example: Baseline is 16 kWh. During the peak-time you reduce your energy to 12 kWh. Based on a $1 per kWh, you’d earn $4 for that single event.

Baseline – Usage = Kilowatt hour savings
Bill Credit = $1.00 x kilowatt hours saved

An email will be sent within 10 days of the event with the credit amount for the event, plus your total credit for the year. You will receive the bill credits on the next month’s bill.

You must be enrolled in the program for at least 12 months.

An email will be sent within 10 days of the event with the bill credit amount for the event, plus the total for the year. You will receive the bill credits on the next month’s bill.

Your energy use “baseline” is calculated from your average use over the past 10 days for the same hours of the day as the Peak Energy Event. This excludes weekends, holidays and any other past event days. To calculate your bill credit, we look at several factors, including how long you have been living at a location.

For example:

• If you’ve been living at the same home for a while, we would look at three or more days over the past year that had hourly weather patterns like the Peak Energy Event. We would compare your usage during the event to your average usage during those three days.
• If you’ve recently moved into a new home, we may use historical data to calculate your savings. We can look at the energy use of three homes in our service area that are most like yours. Then we’d focus in on three or more days over the past year that had hourly weather patterns like the Peak Energy Event, and compare your usage during the event to the average usage of these homes on those days. Once you’ve lived in your home for more than a year, we can calculate your energy usage and savings based on your historical usage.

If you’re not normally home during that time of day, your typical energy use during that time may be low already. Your Peak Energy Use bill credit is based on whether you used less than you normally use during those hours of an unusually hot day. So even if you didn’t use much energy during the Peak Energy Use Event, if you didn’t use less than you normally use, you won’t earn a Peak Energy Use bill credit.

Some appliances and electronics use energy even when you aren’t there.

If you weren’t home during the Peak Energy Use Event and did not receive a credit, you can check out savings tips to help reduce your energy usage — when you’re at home or away. If you have specific questions about your energy use, you can also contact Customer Service at 800-311-4634.

You can monitor what you are using with our online tools or through your account on IndianaMichiganPower.com. You can see when you are using energy by the 15-minute, hour, day, month or year. Your use is measured in both dollars and kWh, helping you set energy goals and budgets. It’s free, online and easy to use.

Yes, you can help save even more by joining other Power Rewards programs. However, you cannot participate in the following when enrolled in Power Rewards: iControl.

• Power Rewards: Water Heater
• Power Rewards: Home AC
• Power Rewards: Smart Thermostat
• Critical Peak Pricing
• Time of Day 2

The Terms & Conditions can be found here.

There is no penalty for not participating in events. You must participate in the program for at least 12 months. If you want to unenroll at that time, send an email requesting to end your participation in Power Rewards: iControl. Once you unenroll, you will not receive bill credits.