IM Home makes your home smarter. With an app and a smart thermostat, you can control your home’s temperature from anywhere, anytime and save! Get $586 in rebates, bill credits and year-round energy savings with IM Home!

Set your schedule and IM Home picks the best time to cool your home using the least amount of energy. During high-energy use times, it may adjust the temperature by a few degrees to give you more savings.

Get control, comfort and energy savings with IM Home. Call 855-607-3788 or tell us the best time, and we will contact you.

Get $25. Register for IM Home

Get $25If you already own an ecobee or Honeywell smart thermostat, you can still save! Simply download IM Home from the App Store  or GooglePlay  and enroll. You get a $25 rebate** plus, bill credits and year-round energy savings!

*Annual energy savings based on 1,000 kWh use per month.
**Limit one rebate per thermostat.

Contact Information

It’s Easy to Start Saving

We handle the set-up and paperwork. You get the energy savings and discounts!

Our team will confirm:

  • You are an I&M customer with an I&M online account.
  • You have an Apple or Android phone with access to Wi-Fi.
  • Your HVAC system will work with IM Home.
  • You agree to use IM Home for at least a year.

Then we will:

  • Complete your rebate paperwork.
  • Help you set-up the IM Home app.
  • Make an installation appointment (optional).

The IM Home Customer Care team is available Monday–Friday 8AM–7PM ET at 855-607-3788.

The application will take about 5 minutes to complete.

You will need:

  • Information about your HVAC system
  • I&M Account Number
  • Proof of Purchase (receipt)
    • Receipt must be provided within 60 days of purchase.

Ask Our Experts. Call 855-607-3788

To be eligible for IM Home rebates, you must meet the following criteria.

1. Be an I&M residential customer.

  • Homeowner
  • Renter with landlord approval

2. Enrolled in IM Home for at least one year.

3. Have Wi-Fi which works at least 90% of time.

4. Have an Apple or Android smart phone.

5. Have the required HVAC equipment.

  • Single family: Single stage air conditioner or heat pump
  • Multi-family: Single stage air conditioner or heat pump dedicated to the unit

6. Have an ecobee thermostat account created at ecobee.com or a Honeywell thermostat account at MyTotalConnectComfort.com.

7. Have the IM Home app. Download from the App Store  or GooglePlay.

8. Provide proof of purchase (receipt). 

Ask Our Experts. Call 855-607-3788

Product/ServiceMSRPSale PriceIndiana Rebate/Discount*Michigan Rebate/Discount*Final Cost
ecobee 3 Lite Thermostat$169up to $200up to $200Free
ecobee 4 Thermostat$249up to $200up to $200$49
Honeywell 6000 Series Thermostat$100up to $150up to $150Free
Honeywell 8000 Series Thermostat$150up to $150up to $150Free
Honeywell 9000 Series Thermostat$200$160up to $150up to $150$10
IM Home AppFreeFree
Install – DYIFreeFree
Install – Technician$225 Approx.$125$225$100 – Indiana

Free – Michigan

IM Home Event$1.95 per event bill credit
Enroll in IM Home**

ecobee/Honeywell

Existing Owners

Free$25$25Free

*Rebate is purchase price up to $200. Limited time offer. Quantities limited.

**Limit one rebate per thermostat.

Ask Our Experts. Call 855-607-3788

What is a Smart Thermostat?

There are three types of thermostats. The basic thermostat is a simple dial on the wall that controls the temperature of your home. Programmable thermostats let you set the temperature for a specific time of day. Smart thermostats are the newest type of thermostats. They are “smart” because they are Wi-Fi enabled and

– Adjust your home’s temperature based on your habits and activity, when you wake and sleep, when you get home from work and when you leave, and so on.

– Anticipate your heating and cooling needs based on local weather. They can even adjust based on humidity.

– Allow you to control your home’s temperature via a smart phone, tablet or desktop.

– See your energy use in real-time.

– Stay ahead of repairs. You will be notified when to change a dirty filter or schedule a tune-up.

I already have a thermostat. Can I still get a rebate?

Yes. If you purchased the thermostat in the last 60 days, you are eligible to receive the rebate. There is a limit of one rebate per thermostat and 2 thermostats per customer. You can also get a $25 rebate by downloading and enrolling in IM Home.

What does HVAC mean?

HVAC is short for heating, ventilation and air conditioning. The HVAC system provides heating and cooling to homes and buildings.

How does IM Home and a smart thermostat save energy?

They work together to learn your schedule and automatically adjust the temperature based on the local weather and the activities of your family.

Is my HVAC system compatible with an ecobee thermostat?

The ecobee thermostat works with about 95% of home HVAC systems. Call us at 855-607-3788 to confirm if it works with yours. Or, you can use the ecobee Compatibility Checker.

Is my HVAC system compatible with a Honeywell thermostat?

The Honeywell thermostats work with about 95% of home HVAC systems. Call Honeywell at 800-633-3991 to confirm it works with yours.

Where do I get the IM Home app?

You can download the IM Home app from the App Store  or GooglePlay

I registered for IM Home. How do I get the $25 rebate?

To get the $25 rebate, you must already own an ecobee or Honeywell thermostat. After you enroll in IM home, the $25 rebate will automatically be sent to you in 4-6 weeks. No paperwork necessary. There is one rebate per thermostat. If you are already enrolled in IM home, you do not qualify for the $25 rebate.

Do I need Wi-Fi?

Yes, you must have Wi-Fi with at least 90% up time. The app will not work with Mi-Fi or a hotspot.

What are the IM Home customer service hours?

The IM Home Customer Care team is available Monday–Friday from 8AM– 7PM ET at 855-607-3788. The I&M Customer Operations Center is open 24/7 and can be reached at 800-311-4634.

Can I install the thermostat myself?

Yes. If you are a DIY person, you can install the thermostat, apps and Wi-Fi connection. Simply call 855-607-3788 and we will hlep you make an installation appointment.

How much does it cost to have the thermostat installed?

The cost for a technician to install the thermostat and app is about $225. I&M will pay $125 towards the total cost. The balance is the responsibility of the customer. See Rebates / Discounts chart for the complete list of rebates.

How much is the rebate?

See the Rebates / Discounts chart for the complete list of rebates.

How long until I get my rebate check?

Please allow 4-6 weeks for your rebate check to arrive.

Will I receive a credit on my bill?

Yes. Each time you participate in an event, you will receive a credit of $1.95 on your bill, up to $29.25 per year. The credit is in addition to the daily energy savings that occur by using the smart thermostat.

What is an Event?

An event is when the demand for energy is high. For example, it’s humid and the temperature is over 85°.

Can I opt out of an Event?

Yes, but you will not receive the $1.95 bill credit for that event. To participate in an event, you don’t need to do anything. IM Home will adjust the temperature by a few degrees during the event – saving you energy.

Will you notify me before an event happens?

Yes. IM Home will let you know when an event is scheduled. IM Home will also tell you when the event starts and ends.

Is my data secure?

IM Home will not sell or share your data. To ensure privacy and information protection, most smart thermostats use security measures commonly used by banks, government agencies and e-commerce sites to ensure privacy and the protection of personal information. View IM Home Privacy Policy.

How do I register my IM Home app?

Register on IndianaMichiganPower.com with your I&M account user name and password. If you need help finding your number, you can:

Is a smart thermostat the same as a smart meter?

No. A smart meter looks a bit like your old electricity meter but it sends your energy use data, in real time, directly to your energy supplier. This let’s them give you an accurate bill each month, no more estimated bills.

What are the IM Home Terms & Conditions?

Who do I call for help?

QuestionWho to Contact
Electric Rates800-311-4634
IM Home Questions855-607-3788
Rebate Status855-607-3788
InstallationInstaller of thermostat
Thermostat WarrantyManufacturer of thermostat
Wi-Fi ConnectionInstaller of thermostat
PrivacyManufacturer of thermostat

ecobee Thermostat FAQ

A few of the most FAQ about the ecobee thermostat are below. Please visit ecobee.com for more FAQs.

Where can I buy an ecobee thermostat?

The thermostats can be purchased at Amazon.com, Best Buy, Lowes, Home Depot and Walmart.

Will the ecobee thermostat work with Amazon Echo?

Yes. It will also integrate seamlessly with Amazon Alexa, Apple Homekit, Samsung SmartThings, Wink and IFTTT .

Where do I get the ecobee mobile app?

The app is available for IOS, including Apple Watch, and Android users through the App Store or Google Play.

Where do I find the ecobee thermostat number?

On the thermostat, go to Menu > About

Does the ecobee have a battery?

No. The thermostat is hardwired with a C wire.

Will the ecobee thermostat work with High Voltage Systems?

No, not at this time.

Will the ecobee thermostat work with room sensors?

Yes. Ordinary thermostats read the temperature in one place (usually the hallway) which can make other rooms uncomfortable. Sensors report the hot and cold spots in your home to deliver comfort in the rooms that matter most, like your bedrooms, home office, or living area. Sensors sold separately.

Honeywell Thermostat FAQ

A few of the most FAQ about the ecobee thermostat are below. Please visit YourHome.Honeywell.como for more FAQs.

Where can I buy a Honeywell thermostat?

The thermostats can be purchased at Amazon.com, Best Buy, Lowes, Home Depot, Walmart and other retailers.

Will the Honeywell thermostat work with Amazon Echo?

Yes. It will also integrate seamlessly with Amazon Alexa, Apple Homekit, Samsung SmartThings, Wink and IFTTT .

Where do I get the Honeywell mobile app?

The app is available for Apple and Android phones through the App Store  or GooglePlay.

Where do I find the Honeywell thermostat number?

On the thermostat, go to Menu > About

Does the Honeywell have a battery?

No. The thermostat is hardwired with a C wire.

Will the Honeywell thermostat work with High Voltage Systems?

No, not at this time.

Will the Honeywell thermostat work with room sensors?

Yes. Ordinary thermostats read the temperature in one place (usually the hallway) which can make other rooms uncomfortable. Sensors report the hot and cold spots in your home to deliver comfort in the rooms that matter most, like your bedrooms, home office, or living area. Sensors sold separately.

Save More with Rebates and Discounts

I&M has a range of products, rebates and discounts to help you make easy energy saving upgrades to your home. These include:

  • Online Energy Checkup – Helps you understand where you’re using energy, so you can take steps to reduce it. You will also get a kit, valued at $25, of energy saving products.
  • Home Energy Checkup / Weatherproofing – The Home Energy Checkup, a $430 value, is available to customers with electric heat for no additional charge.* You could also qualify for I&M to pay up to $3,000 in weatherproofing upgrades.
  • Appliance Recycling – Recycle your old, working fridge or freezer and get $40.
  • Energy Saving Products – Rebates on energy saving upgrades like ceiling fans, dehumidifiers, AC and heat pumps.