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Reduce Energy Use and Earn Bill Credits

IM Power Rewards: Home AC pays you for reducing your energy use when energy demand is high. By allowing I&M to automatically adjust your air conditioner during these peak times, you can earn bill credits.

Shifting energy use away from high demand periods, allows us to rely on more renewable sources of energy during peak times. This helps keep prices more affordable for you and your community, plus helps the environment by reducing our carbon footprint.

Get Bill Credits this Summer

When energy use is high, on really hot and humid days, I&M will hold a Peak Energy Use Event. During the event, a device on your outdoor central AC unit will cycle your AC compressor to reduce the high-energy demand on the electrical grid. Your central AC fan will continue to circulate air throughout your home. This will affect the temperature of your home by a few degrees, with minimal impact on comfort.

You can opt out of an event at any time, for any reason. Once the typical 2-3 hours event is over, the device will trigger your AC to automatically resume operation and adjust the temperature to your normal setting and schedule.

You will earn $1.95 per event*. With up to 15 events per summer, the savings can add up! And you probably won’t even notice an event is taking place.

It’s Easy! Here’s How It Works

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Get Connected

After you sign up, we’ll install a small device on your outside central AC unit. Prior to an event, we will post a “Peak Energy Use Event” alert on our web sites letting you know when the event will start and stop.

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Reduce Energy Use

During an event, your A/C compressor will cycle to reduce the high energy demand on the electrical grid. Your central AC fan will continue to circulate air throughout your home during the typical 2-3 hour event. Once the event is over, the device will trigger your AC system to automatically resume operation and adjust the temperature to your normal setting and schedule.

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Earn Bill Credits

You earn a $1.95 bill credit per event.

Enroll Now to Start Saving

Which IM Power Reward is for You?

There are several IM Power Reward programs. For help determining the IM Power Reward program that matches you and your home, use this quick selection tool.

Contact Us

Please email us or call 800-311-4634.

FAQs

Q:

What are the rules / qualifications?

A:

  • Must be an I&M residential customer in Michigan
  • Be either 65 years or older and/or income-qualified
  • Have a Smart Meter
  • Have central air conditioning. No heat pumps.
  • Have slow/unreliable internet

Q:

How will I know that an event is in progress?

A:

Prior to a Peak Energy Use Event, we will post a “Peak Energy Use Event” Alert on our web sites letting you know when the event will start and stop.

Q:

When do events occur?

A:

Events typically occur on especially hot and humid days. They are held weekdays from May through September and typically last 2-3 hours, but will not last longer than 6 hours. There are a maximum of 15 events per summer.

Q:

What is the bill credit for participating in an event? When will I receive it?

A:

You can earn $1.95 for every event in which you participate. Since this is a pilot program, the process to provide monthly bill credits is still in development. You will receive your total reward by year-end 2021.

Q:

Can I opt out of an event?  

A:

You can opt-out of an event by calling 800-311-4634. If you opt-out of the event, you will not receive bill credits.

Q:

Is the program voluntary? How long is my commitment?

A:

IM Power Rewards: Home AC is voluntary and is in place until October 2022.

Q:

Will I notice a temperature change in my home during events?

A:

Most customers report a small change in temperature with minimal impact to comfort. The potential temperature change during events depends on a variety of factors, including the temperature outside, the home’s insulation, if blinds/curtains are closed.

Q:

What is the device and how does it work?

A:

A small control device is installed on your outside air conditioning unit. During an event, I&M will cycle your A/C compressor to reduce the high energy demand on the electrical grid. Your central AC fan will continue to circulate air throughout your home and you’ll experience a slight temperature change. Once the event is over, the device will trigger your AC to automatically resume operation and adjust the temperature to your normal setting and schedule.

Q:

Is there a cost for the device? 

A:

There is no charge for the device or the installation.

Q:

Do I need to be home to have the device installed? 

A:

You do not need to be home when our technician installs the device on your outside AC unit. Please remember to unlock gates and confirm nothing is blocking access to your outside AC unit.

Q:

Does the device affect the warranty of the AC unit? What will the device look like?

A:

When you sign up for IM Power Rewards: Home AC, you agree to allow a licensed contractor hired by I&M to install a small device on your outside central air conditioning unit. The device won’t harm your AC unit in any way; in fact, the device supports efficient operation of your central air conditioning unit consistent with regular unit functionality with a reduced run time.

Q:

If my outdoor central AC compressor is replaced, do I need to contact I&M?

A:

Yes. Please call us at 800-311-4634 and we will send a licensed contractor to reconnect the device at no charge to you.

Q:

How do I know if I have a Smart Meter?

A:

Smart Meters (AMI) have a blue label while standard meters have a red label.

Q:

Can I enroll in multiple IM Power Rewards programs?

A:

Yes, many of our programs are compatible. However, you cannot participate in the following when enrolled in IM Power Rewards: Home AC.

  • IM Power Rewards: iControl
  • IM Power Rewards: Smart Thermostat
  • Critical Peak Pricing
  • Time of Day 2

Q:

Since this is a pilot, will there be a survey?

A:

After the IM Power Rewards: Home AC pilot is complete, an I&M vendor (ADM Associates) may call or email you to ask for your opinion about the pilot and verify your energy savings.

Q:

What are the Terms & Conditions?

A:

The Terms & Conditions can be found here.

Q:

How do I unenroll from IM Power Rewards: Home AC?

A:

You must remain in the program until October 2022. If you want to unenroll at that time, send an email requesting to end your participation in the IM Power Rewards: Home AC program. Once you unenroll, you will not receive bill credits.

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*During Peak Energy Use events, exercise discretion and consider health impacts when reducing energy use. Your actual savings will vary, so there is no guarantee of savings.
Product offerings and rebates are subject to change without notice. See the specific rebate application for Terms & Conditions.